Mentuora
ES ← Back to home
Legal

Terms and Conditions

Last updated: July 23, 2026

Plain-language summary (not a substitute for the full text below): Mentuora is an AI-powered academic mentorship platform for students preparing for exams like the SAT, ACT, and AP, and for college admission generally. Because most of our students are minors, a parent or legal guardian must create and consent to the account before a student can use Mentuora's personalized features. We don't guarantee any specific test score or admission outcome — Mentuora is a study tool, not a promise of results.

1. Acceptance of these Terms

By creating an account, or by a parent/guardian creating an account on a student's behalf, you agree to these Terms and Conditions ("Terms") and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use Mentuora.

2. Description of Service

Mentuora provides an AI-assisted academic mentor, adaptive practice, diagnostic assessments, and personalized study plans intended to help students prepare for standardized exams (including but not limited to the SAT, ACT, and AP exams) and for the college admission process generally. Mentuora is a study and organizational tool. It is not a school, a licensed tutoring service, a guarantee of any test score, admission decision, or scholarship outcome, and it does not replace a student's teachers, school counselors, or (where applicable) licensed professionals.

3. Eligibility, Accounts, and Parental/Guardian Consent

Mentuora is designed primarily for students in grades 9–12. Because most users are minors, and because contracts entered into by a minor are generally voidable by that minor under Florida law (with narrow exceptions), Mentuora's account structure is built around an adult "Account Holder," not the student, as the contracting party:

  • The Account Holder — the parent or legal guardian — is the party who enters into these Terms with Mentuora. The Account Holder creates the account, agrees to these Terms on their own behalf, and authorizes their student to use the service as an "Authorized Student User" under that account. A student under 18 does not independently accept these Terms.
  • The Account Holder represents that they are at least 18 years old, have the legal authority to consent on the student's behalf, and that the information provided during registration is accurate.
  • If a student is under 13, additional verifiable parental consent is required before we collect any personal information, consistent with the Children's Online Privacy Protection Act (COPPA), and, for Florida students, the Florida Student Online Personal Information Protection Act. See our Privacy Policy for details.
  • The Account Holder remains responsible for the Authorized Student User's compliance with these Terms.

4. Parent/Guardian Responsibilities

Parents and guardians are responsible for supervising their student's use of Mentuora, reviewing the progress information made available to them, and reaching out to us with any questions about their student's account or data.

5. Acceptable Use

You agree not to: (a) use Mentuora for any unlawful purpose; (b) attempt to access another student's account or data; (c) misuse the AI mentor to generate content unrelated to academic mentorship, or attempt to circumvent its safety or behavioral guidelines; (d) reproduce, resell, or scrape Mentuora's content or question bank; or (e) upload false information about an exam score, university requirement, or other data point with intent to mislead other users.

6. AI-Generated Content — What It Is and Isn't

Mentuora's academic mentor uses artificial intelligence (including large language models provided by third parties) to generate guidance, explanations, and practice feedback. AI-generated content:

  • Is intended for educational support and may contain errors — always verify important facts (exam dates, official requirements, scoring rules) against the official source (e.g., collegeboard.org, act.org, or the relevant university).
  • Is not professional educational, psychological, medical, legal, or financial advice.
  • Does not guarantee any specific score improvement, admission outcome, or scholarship result. Results depend on many factors outside Mentuora's control, including the student's own effort and the decisions of third-party institutions.

7. Intellectual Property

Mentuora's platform, question bank, branding, and underlying technology are the property of Mentuora and its licensors. Students retain ownership of their own submitted work (e.g., essay drafts), but grant Mentuora a limited license to process that content solely to provide the service (including sending it to third-party AI providers as described in the Privacy Policy).

8. Subscriptions and Payment

Certain features may require a paid subscription. Pricing, billing cycle, and cancellation terms will be presented at the time of purchase. Payment processing is handled by a third-party payment processor; Mentuora does not store full payment card numbers.

9. Third-Party Services

Mentuora relies on third-party service providers to operate (for example: authentication, hosting, and AI processing providers). Use of Mentuora is also subject to the acceptable-use terms of those providers where applicable. See the Privacy Policy for the current list of subprocessors.

10. Termination

You may stop using Mentuora and request account/data deletion at any time (see the Privacy Policy). We may suspend or terminate accounts that violate these Terms, misuse the platform, or pose a safety risk to other users.

11. Disclaimers and Limitation of Liability

Mentuora is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, Mentuora and its officers, employees, and licensors are not liable for indirect, incidental, or consequential damages arising from use of the platform, including reliance on AI-generated content or on exam/university requirement information sourced from third parties. Nothing in this section limits any right that cannot be waived under Florida law, including rights under the Florida Deceptive and Unfair Trade Practices Act (FDUTPA), Fla. Stat. § 501.201 et seq.

12. Indemnification

The Account Holder agrees to indemnify and hold Mentuora harmless from claims, damages, and reasonable expenses (including attorneys' fees) arising from: (a) the Account Holder's or Authorized Student User's violation of these Terms; (b) content submitted through the platform that infringes a third party's rights; or (c) misuse of the service. This section does not apply to the extent a claim arises from Mentuora's own violation of law.

13. Governing Law, Venue, and Dispute Resolution

Mentuora, Inc. [confirm exact legal entity name/type with counsel] is organized under the laws of the State of Florida and headquartered in Miami, Florida. These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, and by applicable U.S. federal law.

  • Informal resolution first: before filing a claim, the Account Holder agrees to contact legal@mentuora.com so we can attempt to resolve the dispute informally.
  • Arbitration: except for (i) claims eligible for small-claims court, and (ii) claims for injunctive relief to protect intellectual property or confidential information, any dispute arising from these Terms or use of Mentuora will be resolved by binding individual arbitration under the Federal Arbitration Act, administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Miami-Dade County, Florida.
  • Class action waiver: disputes must be brought in an individual capacity, not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. This waiver does not limit any statutory remedy, including attorneys' fees available under FDUTPA, that cannot lawfully be waived.
  • Venue for non-arbitrable claims: the state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction, and the Account Holder consents to personal jurisdiction there.

[This section reflects standard, Florida-law-consistent drafting as of this draft's last-updated date, but arbitration/class-action-waiver enforceability is fact- and forum-specific — confirm current language with Florida counsel before this is treated as final and binding.]

14. Florida Consumer Notice

Mentuora does not engage in unfair, deceptive, or unconscionable trade practices as prohibited by FDUTPA. Consistent with Section 6 above, we do not represent that use of Mentuora guarantees any specific exam score, admission decision, or scholarship outcome, and marketing claims about outcomes (e.g., average score improvements) will be based on data we can substantiate.

15. Miscellaneous

Severability: if any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. No waiver: our failure to enforce a provision is not a waiver of it. Assignment: the Account Holder may not assign these Terms; Mentuora may assign them in connection with a merger, acquisition, or sale of assets, with notice as required by law. Force majeure: Mentuora is not liable for delays or failures caused by events outside its reasonable control. Entire agreement: these Terms and the Privacy Policy are the entire agreement between the Account Holder and Mentuora regarding the service.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be noted by updating the "Last updated" date above, and, where required by law, communicated directly to account holders/guardians.

17. Contact

Questions about these Terms, including the informal-resolution step above, can be sent to legal@mentuora.com.

Note: This document is a solid first draft grounded in Mentuora's actual data practices, but it has not been reviewed by a licensed attorney. Because Mentuora serves minors and will process payments, we recommend review by counsel experienced in COPPA/FERPA and EdTech before this is relied upon as final and binding, and before real (non-test) student accounts or payments go live.
© 2026 Mentuora. All rights reserved.